About Me.
I’m an operations generalist who enjoys helping small, entrepreneurial teams work better behind the scenes. I focus on building simple systems, supporting leadership, and keeping the right work moving forward. I take pride in staying organized, connecting the details, and making it easier for others to lead and grow.
Education
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Johns Hopkins University, Carey Business School - MBA, 2021
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Moore College of Art + Design - Certificate in Web Design, 2014
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West Chester University of Pennsylvania - BA in Communication Studies, 2005 Minors: Graphic Design & Spanish
Core Skills
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Strategic Project Management (Asana, Basecamp)
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Marketing Operations & Campaign Management
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Financial Operations & Compliance (QuickBooks, Avalara, Justworks)
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Vendor Partnership Development
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Process Optimization & SOP Creation
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Communication & Cross-Functional Leadership
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Microsoft 365 (Dynamics365, Excel, PowerPoint, SharePoint)
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Adobe Creative Suite (Illustrator, InDesign, Photoshop)
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Google Workspace, Outreach.io, Canva
Experience
Atlas7 | February 2023 - Present
Atlas7 is a technology consulting firm that helps organizations navigate vendor partnerships across cybersecurity, cloud, and network solutions, offering unbiased guidance to drive smarter IT decisions. [www.atlas7.com]
Partnerships & Marketing Lead | April 2024 – Present
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Relaunched company website in 10 days, strengthening brand messaging for major campaigns.
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Co-led Intel + SAS webinar, generating 400 qualified leads and aligning cross-brand messaging.
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Surpassed industry benchmarks with a 70% click-through rate on redesigned marketing emails.
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Streamlined workflows across 15 vendor partnerships to keep sales pipelines active.
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Managed compliance and state filings during subsidiary spin-off, avoiding delays and penalties.
Head of Business Operations | February 2023 – April 2024
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Created SOPs for onboarding, communications, and daily operations to improve team consistency.
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Designed an Account Executive commission tool to boost transparency and motivation.
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Streamlined post-sale operations: tracking, invoicing, revenue recognition.
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Cut payroll processing time by 50% and optimized financial controls.
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Ensured 100% federal compliance for I-9 verification across seven states.
Independent Contractor | October 2021 - January 2023
Operations and project management support for startups, design firms, and marketing agencies. [www.marisadean.com]
After leaving my previous full-time role, I completed my MBA program and intentionally pursued part-time contract work with busy entrepreneurs. My goal was to broaden my industry exposure, build proficiency with new tools, and test the range of my transferable skills. Over the course of a year, I worked across multiple sectors, supporting operational and project management needs — and even got a taste of running my own business, complete with filing estimated tax payments.
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Delivered project coordination, operations setup, and marketing support across five client organizations.
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Led Asana project tracking, client communications, vendor management, and event coordination.
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Designed marketing decks and supported national experiential campaigns.
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Clients included: HX Innovations Inc., IT PROS LLC, Nile Johnson Interior Design, PromoStar Agency, Sasquatch LLC.
Geiger Pump & Equipment Co. | June 2012 - October 2021
Geiger Pump & Equipment Co. is an industrial equipment distributor serving the water, wastewater, and energy sectors with sales, service, and system support. [www.geigerinc.com]
Operations Manager | August 2020 – October 2021
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Fostered team collaboration, ran quarterly staff meetings, and integrated 23 employees post-acquisition.
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Developed remote work systems and led recruiting and onboarding efforts.
Operations Specialist – Accounting | May 2018 – August 2020
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Managed accounts payable, inventory control, and facility maintenance.
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Secured early payment discounts, reducing operational costs.
Customer Service / Inside Sales | June 2012 – May 2018
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Processed client orders, redesigned the company website, produced training videos, and organized symposiums.
Associate Producer, Glass Entertainment Group | March 2008 - June 2012
Glass Entertainment Group is a full-service production company specializing in unscripted television, documentaries, and branded content for major networks. In this environment, I supported show development by researching, budgeting, casting participants, coordinating product placements, and pitching episode concepts to network executives. [www.glassentertainmentgroup.com]
Director of Marketing, Garrett-Williamson Foundation | June 2006 - March 2008
At Garrett Williamson, a nonprofit serving children and families through education and play, I led early marketing and communications efforts across a historic, mission-driven campus. I helped develop the organization’s first logo and website, wrote press releases, redesigned the school newsletter, photographed every child for promotional materials, and organized monthly fundraisers and an annual gala — all to help bring visibility and consistency to a community doing meaningful work. [www.garrettwilliamson.org]
Associate Marketing Manager, Connors Advertising & Design, Inc. | June 2005 - June 2006
Connors Advertising was my first job out of college — a small, fast-paced agency where I learned the rhythms of client service, creative production, and getting things done. I supported account work, handled office operations, helped with payroll, and yes, even supported my boss’s band. It’s also where I gained a lifelong mentor and friend, which might be the best job perk of all. [www.pc-advertising.com]
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